Office Hours and Consultations

The Center for High-Performance Computing (HPC) offers drop-in office hours and consultations by appointment with its research and education facilitators.  Classroom presentations, hands-on workshops, and new faculty presentations may also be scheduled.

Office Hours

Office hours are an opportunity for HPC users to ask questions about anything HPC-related. No appointments are necessary. All levels of users and questions are welcomed. Office hours are held weekly at the University Park campus (UPC) and twice a month at the Health Sciences campus (HSC).

UPC

  • Day: Every Tuesday
  • Time: 2:30 – 5:00 p.m.
  • Location: LVL 3M (Leavey Library, Lower Level)

HSC

Office hours at HSC are announced month-to-month on the hpc-announce-l@usc.edu mailing list. They are held at both NML and Soto, and there is usually a sign up for the sessions. For assistance at others times, please request a consultation (next section).

Consultations

Consultations outside of the regularly scheduled office hours are available and recommended for:

  • New condo owners, research groups, and instructors who wish to explore HPC use.
  • HPC users who have a complex and/or time-critical problem that is best resolved with a face-to-face meeting.
  • Users who cannot attend the regularly scheduled office hours.

Please fill out a HPC consultation request to speak with a research computing facilitator, to schedule a consultation at your office or lab. Virtual conferences and in-house meetings at HPC – sometimes the quickest way to reach us – are also possible.

NOTE: Sign-up is required for all meetings at CAL and must be completed by 4:00 p.m. the day before the session you wish to attend. No walk-ins are allowed. A valid photo ID is required for check-in at CAL.